
The glass-break sensor can detect glass breaking within 20 feet.
#Brinks security sign professional#
Many customers report great customer support while others have complained about the complexity and costs associated with early cancellation of Brinks’ contracts.īrinks Home Security offers advanced safety features, professional monitoring and affordable plans to protect your home and family.

The company serves over one million residential and business customers in North America and has received a wide range of customer reviews. Since 2011, Brinks has been accredited with the Better Business Bureau and currently has an A rating. If you purchase a Smart Security Ultimate package, professional home installation comes included. Equipment packages start at $199.īrinks has a DIY installation model with over-the-phone support to guide you through setup. When it comes to home security systems, Brinks offers customizable features and professional monitoring.īrinks uses equipment from and other brands including Skybell and offers lower equipment costs compared to many competitors. The current Brinks logo you may be familiar with was first used in 1981 on Brinks’ vehicles, facilities, employee uniforms and products and has become a symbol of security around the world. I have spoken with Retention Managers twice this week and they insist we have another tech visit to either reprogram our new panel or replace it, but that person won't be able to come for two weeks (we waited 2 1/2 for the last unsuccessful tech visit).Brinks was founded in 1859 and is one of the oldest security brands in the world.

After multiple phone calls and a visit by a tech who was at our home for four hours and replaced our panel, to this day, our panel is still in French and the system cannot make connection. That evening we noticed the language on our panel had been changed from English to French! The text messages I receive about the door being open too long is even in French.
#Brinks security sign update#
The next tech guy said the update didn't go through so he'd resend the update and it could take about 24 hours. On May 27, we were still getting the alert so I called again. After an excessive hold time, I was told it could be fixed with an update sent to our unit. It began with asking the meaning of an alert we received.

Since May 24, 2022, I have placed 13 phone calls regarding an issue with our control panel. BEWARE OF BRINKS' POOR CUSTOMER/TECH SERVICES! First I want to say it is against my nature to write a bad review on any person or company, but my gift of patience has now exceeded its limit.
